Privacy Policy

Effective Date: 28th August 2024

Introduction

Zoomo Tech Sdn Bhd (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, the General Data Protection Regulation (GDPR) of the European Union, and other applicable Malaysian laws. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your information when you visit our websites, https://www.zoomotech.com.my and https://zoomotech.com.my (collectively referred to as the “Site”).

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Includes, but is not limited to, your name, email address, phone number, company name, and other contact details provided through our contact forms, email communication, or other means.
  • Technical Data: Includes IP address, browser type and version, operating system, device type, and other technology on the devices you use to access the Site.
  • Usage Data: Includes information about how you use our Site, such as pages visited, time spent on pages, clickstream data, and other browsing actions.
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Site and store certain information. This may include session cookies, preference cookies, and security cookies.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To Provide and Improve Our Services: We use your information to design, develop, and maintain software, mobile apps, web systems, and web servers for our clients, and to improve the quality and functionality of our Site.
  • To Communicate with You: We may use your contact information to respond to your inquiries, send you updates, provide customer support, and communicate with you about our services.
  • To Comply with Legal Obligations: We may process your information to comply with legal obligations, court orders, or other legal processes.
  • For Marketing Purposes: With your consent, we may use your personal data to send you marketing communications, newsletters, and promotional materials related to our services.

3. Legal Basis for Processing Personal Data

Our legal basis for processing your personal data includes:

  • Consent: Where you have given us explicit consent to process your data.
  • Contractual Necessity: Where processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract.
  • Legal Obligation: Where processing is necessary to comply with legal obligations.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that your rights and freedoms are not overridden.

4. Data Storage and Retention

Your personal data will be stored securely on our servers located in Malaysia. We will retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy or as required by law. When your data is no longer required, we will take appropriate measures to securely delete or anonymize it.

5. Data Sharing and Disclosure

We may share your personal data with the following third parties:

  • Service Providers: We may engage third-party service providers to assist with hosting our Site, data analysis, customer service, and other operational functions. These providers are contractually bound to protect your data and use it only for the specific services they provide to us.
  • Legal and Regulatory Authorities: We may disclose your personal data to government authorities, law enforcement agencies, or other regulatory bodies as required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal data may be transferred to the acquiring entity.

6. Data Security

We implement a variety of security measures to protect your personal data, including:

  • Encryption: We use encryption protocols to protect your data during transmission.
  • Access Controls: We restrict access to personal data to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.

Despite these measures, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

7. International Data Transfers

As we are based in Malaysia, your personal data will be processed in Malaysia. If you are accessing our Site from outside Malaysia, please be aware that your data may be transferred to, stored, and processed in Malaysia, where data protection laws may differ from those in your country. However, we will ensure that your personal data is treated securely and in accordance with this Privacy Policy.

8. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You may request access to the personal data we hold about you.
  • Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
  • Right to Erasure: You may request deletion of your personal data, subject to certain conditions and legal obligations.
  • Right to Restrict Processing: You may request that we restrict the processing of your personal data under certain circumstances.
  • Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format, or request that we transfer it directly to another controller.
  • Right to Object: You may object to the processing of your personal data where processing is based on our legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at enquiry@zoomotech.com.my. We will respond to your request within a reasonable time and in accordance with applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files that are placed on your device when you visit our Site. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our Site.

10. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The updated policy will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Zoomo Tech Sdn Bhd
Unit 6, Level 4, SetiaWalk Mall (Block K),
SetiaWalk, Persiaran Wawasan,
Pusat Bandar Puchong, 47160 Puchong,
Selangor, Malaysia
Email: enquiry@zoomotech.com.my